Having segregated systems to manage your business simply won't cut it anymore when you're a retail startup that has to constantly pivot to keep up with changes in the industry. You need a system that is adaptable to any storm (or pandemic, to use an analogy) and scalable so that your expansion is no longer a constraint. In order to avoid being in the same predicament in five to ten years, you also need something durable enough to grow with you.

I've put together a list of things that every retail company should look for in their next retail management system to assist you in making your decision:

1. Integrated Ecommerce

I'd advise you to search for a solution that already has an ecommerce with all the features and functionality you need. Nevertheless, if you have your heart set on a different e-commerce solution, make sure that your chosen business management system can readily interact with that platform so that you may avoid a lot of future hassle.

2. Order Processing

You'll undoubtedly receive more orders once you establish an online store. Make that your order fulfilment process is efficient so you can manage more orders with fewer resources.

3. Inventory Control

The benefit of using a single system for all corporate operations is that inaccurate inventory counts on e-commerce platforms are never a concern. You can also have a better knowledge of what you currently have and what needs replenishing.

4. Integrations of POS

Make sure the retail management system you choose can support the infrastructure you already have in place, which includes brick and mortar stores.

5. Accounting/Billing

This one seems straightforward enough, but when making your choice, bear in mind all of your consumers' ordering options and payment options.

6. Tools for Marketing

The ability to access consumer data and market fresh deals to current customers as well as attract new ones will be made possible by built-in marketing tools.

7. Storage Management

This is related to completing orders. If you have the pick, pack, and ship capabilities set up and know exactly where all of your inventory is located within your warehouse, you can deliver your products to your clients more quickly.

8. Enterprise Intelligence

You can make informed judgments and pivot your firm to best meet market needs and, ultimately, achieve your business goals with the correct information on your clients, their purchasing behaviour, and your company as a whole.

9. Cloud-Based

Crisis is inevitable, as the recent events have demonstrated. A retail business may operate entirely online during a crisis since it has access to corporate data from any location and on any device.

10. Simple to Use

Yes, functionality and features are crucial, however not if your staff finds them difficult to use. Even while I wouldn't rank user-friendliness at the absolute highest priority on the list, it is a very significant consideration when deciding what's really best for your company and its employees.

With the ability to expand as your business expands, NetSuite is a leading retail management system for Australian merchants of all sizes. The cloud-based solution enables flexible working conditions and provides all of the crucial features and capabilities right out of the box.

Contact us right now to schedule a consultation with one of our retail specialists if you still need assistance selecting the best software for your company.