We are experts in Finance and Accounting.

Arna Accounting Services,
6 Yates Avenue, Truganina,
VIC, Melbourne.

09:30 am – 06:00 pm

Every Day


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FAQ's

HOW WE WORK WITH YOUR

01. What Accounting functions can be outsourced?

Bookkeeping & Accounting

Accounts payable

Payroll

AR follow-up - Aging analysis and reports

P&L, Balance sheet and other regular reports

Insurance Accounting Services

Regulatory compliance

Preparation of Tax returns

02. What if I am not satisfied with the work?

This is covered through clear termination clauses in our contract. However, we try to prevent such a situation from ever arising, by providing you with clear problem escalation routes. You can raise any issue to the Operations Manager and the CEO for redressal and an appropriate solution will be provided.

03. How do you ensure client confidentiality?

We are committed to the security and confidentiality of the information that you share with us. With the aim of giving you a safe outsourcing experience with maximum benefits we have set up a reliable information security system.To ensure confidentiality of information, we encourage our customers to sign in a Confidential Non-Disclosure Agreement (NDA) at the very initial stage of project discussion.

The NDA has legal binding and is an important document which ensures the total security of your information in our hands. We also do not publish about our client projects unless we get prior permission.

04. Why should I outsource my support functions?

Outsourcing allows you to focus on your core business, not your support departments. Outsourcing gives your company access to a higher level of expertise than you would normally be able to afford.

05. Is all of the work handled via the Internet? How do I send my work to you?

The flexibility provided by the Internet is at the heart of our success as providers of superior quality services. Most of our projects are web based and so we can communicate and transfer files through the internet. At the initial stage of communicating your project requirement, you can send us a brief description or a document about your project requirements. If you have an application on which you need us to work on or analyze, we will need to get:

Database details

Web server details

FTP details